Support center
Help & support
Questions about your account, a campus ride, gigs, or payments? Our team is here to help — email us or use the contact form. We aim to reply within one business day.
Contact DexTask support
This is the official support page for the DexTask mobile app. Send us a message and we will follow up by email — usually within one business day.
We can help with
- Account sign-in and campus verification
- Campus mobility (Keke rides) and trip issues
- Gigs, errands, and Paystack escrow payments
- Operator (driver) onboarding and shift access
- Bug reports and general app questions
In the mobile app
Open Profile → Help & support to submit a ticket, report an issue, or request a callback.
Partnerships & press
Developer
DexTask
DexTask is sponsored by SBAM Techconnect Solutions.
Frequently asked questions
Quick answers about DexTask. Still stuck? Email support@dextask.app.
What is DexTask?
DexTask is a campus super-app that combines mobility, student gigs, and peer commerce in one verified platform. Students use a single account to get around campus, hire peers for errands, and participate in a trusted campus economy.
Which universities does DexTask support?
DexTask launched in alpha at the Federal University of Technology, Akure (FUTA). We are actively expanding to more Nigerian universities and, over time, across Africa. If your campus is not live yet, you can submit an expansion request on our Campus page.
How do I download the app?
DexTask is available on Google Play and the Apple App Store. Visit our homepage for download links. If your campus is not yet supported, you can still follow our expansion updates on the blog.
Who can use DexTask?
DexTask is built for verified university students and approved campus mobility operators. Verification helps maintain a high-trust environment for rides, gigs, and marketplace transactions.
How does payment protection work for gigs?
For gigs and errands, funds are held in escrow via Paystack until the task is completed and approved. This protects both the person posting the task and the student completing it.
How does campus mobility work?
DexTask connects students with approved Keke operators on supported campuses. Fares are zone-based and transparent, with live tracking during active trips on supported routes.
Is DexTask available outside Nigeria?
Our immediate focus is Nigeria, with a long-term vision for campuses across Africa. International expansion will follow the same verified, campus-first model.
How do I contact support?
Email support@dextask.app for account, payment, trip, or app issues — or use the contact form at dextask.app/contact. In the DexTask app, open Profile → Help & support to submit a ticket. We typically reply within one business day.
How can my university bring DexTask to campus?
Student leaders, faculty, and administrators can submit a campus expansion inquiry on our Campus page. Include your university name, estimated student population, and how students currently move around campus.
Is DexTask the same as SBAM Techconnect Solutions?
DexTask is an independent product sponsored by SBAM Techconnect Solutions. SBAM is the technology company behind DexTask, similar to how large tech companies operate multiple focused products under one builder.